Rapport interactive AI avatar role play for sales and leadership training
Rapport is an AI avatar role play platform that prepares sales, leadership and customer-facing teams with realistic practice conversations and readiness scores.
- Best for
- Sales enablement
- Key capability
- Lifelike AI avatars
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What is Rapport?
Rapport is an interactive AI avatar role play platform for conversation readiness. It prepares sales, leadership and customer-facing teams with realistic AI-powered conversations tailored to the organization, measures readiness and identifies skill gaps.
Key features of Rapport
Rapport runs role plays with emotionally responsive AI avatars, lets teams customize scenarios, personas and evaluation criteria, measures skills against defined criteria and deploys through an LMS via SCORM or the browser in 50+ languages.
Lifelike AI avatars
Practice with lifelike, emotionally responsive AI avatars in realistic, repeatable role plays.
Custom scenarios
Customize scenarios, personas and objectives and apply your own frameworks and evaluation criteria.
Readiness measurement
Measure skills against defined criteria, track improvement and identify gaps across individuals, teams and cohorts.
LMS and SCORM deployment
Deploy through your LMS, the browser or Rapport, with SCORM integration and 50+ languages.
Pros and cons of Rapport
Pros
- Emotionally responsive AI avatars
- Readiness reports and scorecards
- Free 14-day trial without a credit card
Cons
- Plans are limited by conversation minutes per month
- Usage over the limit is billed per minute
- Removing Rapport branding requires the Business plan
Key use cases for Rapport
Sales enablement
Realistic AI-powered buyer conversations tailored to your organization.
Customer experience training
Train customer-facing teams to handle complaints, objections and escalations.
Leadership development
Prepare leaders for high-stakes conversations and measure skill improvement.
Onboarding and employee training
Help employees build knowledge, practice critical conversations and develop job-ready skills.
How Rapport works
- 1
Build a scenario
Customize the scenario, persona and objectives, or start from a template.
- 2
Practice
Learners hold the conversation with an emotionally responsive AI avatar.
- 3
Measure
Each role play produces a conversation readiness report and scorecard.
- 4
Deploy at scale
Roll out through your LMS via SCORM, the browser or Rapport.
Who is using Rapport
Rapport pricing
Trial
Free for 14 days
50 minutes of AI avatar conversation sessions, no credit card required.
Pro
$19/month
100 usage minutes per month, 1 creator, email support; extra usage billed per minute.
Business
$99/month
500 usage minutes per month, 3 creators, Rapport branding removed, role based control.
Enterprise
Custom
Tailored usage packages, unlimited workspaces and creators.
Plans and prices are as published by the vendor and can change. Check the official site before you buy. Open the pricing page (opens in a new tab)
Frequently asked questions about Rapport
A conversation readiness platform that prepares sales, leadership and customer-facing teams with realistic AI avatar role plays and measures readiness.
You get 14 days with 50 minutes of AI avatar conversation sessions, and no credit card is required.
Each plan includes a set number of conversation minutes per month, and extra usage is billed per minute.
Yes, deploy through your LMS via SCORM, the browser or Rapport.
Training can be delivered in 50+ languages.
The Enterprise plan includes on-prem or private cloud hosting.
Conclusion
Practice for difficult conversations is the core idea: learners talk with lifelike, emotionally responsive AI avatars in scenarios tailored to the organization, such as a cold pitch or an upset hotel guest. Teams customize scenarios, personas and objectives and apply their own evaluation criteria, and every session produces a readiness report and scorecard. Skills are tracked against defined criteria so gaps show up across individuals, teams and cohorts.
Use cases span sales enablement, learning and development, customer experience and onboarding, in industries from pharma to higher education. Role plays can run through an LMS via SCORM or in the browser, in 50+ languages. After a free trial, plans are sold by conversation minutes per month, and usage beyond the limit is billed per minute.
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