Marker.io Bug Reporting Tool for Website Feedback and Issue Tracking

Marker.io is a visual bug reporting and feedback tool that allows users to capture annotated screenshots and send them directly to project management tools like Jira and Trello, streamlining website issue tracking and collaboration.

Best for: Bug Reporting
Key capability: Visual Bug Reporting

Visit Marker.io

What is Marker.io?

Marker.io is a visual bug reporting and feedback tool designed to simplify the process of capturing, annotating, and sending website issues directly into project management platforms. It enables teams and clients to report bugs or provide feedback with annotated screenshots or screen recordings, streamlining communication and accelerating issue resolution.

Marker.io screenshot featuring the product interface, navigation, and essential tools

Key features of Marker.io

Marker.io offers features such as easy screenshot capture with annotation tools, seamless integration with popular issue trackers (Jira, Trello, GitHub, Asana, etc.), customizable feedback forms, and a Chrome extension for quick access. It supports collaboration by centralizing feedback and bug reports in one place.

Visual Bug Reporting

Capture screenshots or screen recordings with annotation tools to highlight issues clearly.

Integration with Issue Trackers

Supports seamless integration with Jira, Trello, GitHub, Asana, ClickUp, and more.

Customizable Feedback Widgets

Embed feedback forms on websites tailored to your branding and data collection needs.

Chrome Extension

Quickly report bugs and feedback from any web page using the browser extension.

Collaborative Feedback Management

Centralizes feedback and bug reports for teams to manage and prioritize.

Pros and cons of Marker.io

Pros

Easy to use with intuitive annotation tools
Integrates with many popular project management tools
Improves communication between clients and developers
Customizable feedback widgets for branding
Chrome extension enables quick bug reporting

Cons

Limited language support (primarily English)
Pricing may be high for very small teams
No standalone desktop app available

Key use cases for Marker.io

Bug Reporting

Easily capture and report bugs directly from websites or web apps with annotated screenshots.

Website Feedback Collection

Gather visual feedback from clients, testers, or team members with contextual annotations.

Project Collaboration

Streamline communication between developers, designers, and project managers by integrating feedback into workflows.

Issue Tracking Integration

Automatically send bug reports and feedback to popular project management tools like Jira, Trello, Asana, and GitHub.

Client Communication

Allow clients to submit feedback directly on live websites without technical knowledge.

How Marker.io works

1
Install Marker.io
Add the Marker.io Chrome extension or embed the widget on your website.
2
Capture Feedback
Users or team members capture screenshots or record screens, annotate issues, and add descriptions.
3
Send to Project Management
Submit the annotated feedback directly to integrated tools like Jira, Trello, or GitHub.
4
Track and Resolve
Developers and managers track issues within their existing workflows and resolve them efficiently.

Who is using Marker.io

Web developers

QA testers

Project managers

Marketing teams

Client-facing agencies

Marker.io pricing

$39/mo billed annually ($59/mo billed monthly)

Unlimited feedback and 3 users, with basic integrations, screenshots and annotations, and environment details.

$149/mo billed annually ($199/mo billed monthly)

Everything from Starter plus 15 users, Jira integrations, issue sync, session replay, developer tools, custom branding and CSV export.

Custom, yearly billing only

Everything from Team plus premium integrations, analytics, SSO SAML, audit logs, sensitive data masking, admin roles and webhooks.

Plans and prices are as published by the vendor and can change. Check the official site before you buy. Open the pricing page (opens in a new tab)

Frequently asked questions about Marker.io

Can Marker.io integrate with Jira?

Yes, Marker.io supports seamless integration with Jira to send bug reports directly into your Jira projects.

Is there a free trial available?

Yes, Marker.io offers a free trial so you can test the features before committing to a paid plan.

Can clients use Marker.io without technical knowledge?

Absolutely, Marker.io is designed to be user-friendly for clients to submit feedback easily via embedded widgets.

Does Marker.io support screen recordings?

Yes, users can capture screen recordings along with screenshots to provide detailed feedback.

How does Marker.io work?

It depends on your specific needs and how you plan to use the tool. The official website and documentation are the best sources for the latest details.

What integrations does Marker.io support?

Integration support depends on the tool and its available connectors or API. Check the official documentation or integrations page to confirm what is supported.

Is Marker.io suitable for client feedback?

It depends on your specific needs and how you plan to use the tool. The official website and documentation are the best sources for the latest details.

Does Marker.io offer a free trial?

Some tools offer a free plan or trial with limited features. Availability can vary, so confirm on the official website.

Conclusion

Reports start from a feedback widget on the site or a browser extension, where a reporter clicks, annotates the page and sends the issue. Browser, OS, webpage and screen size are added to each issue automatically, and network logs and session replay show what happened before the report. Issues then land in tools such as Jira, Linear, Trello, GitHub, ClickUp or Asana. Reporters need no account, and the intended users range from web developers and QA testers to client-facing agencies.

The widget can be installed on local, staging or live websites, so testing and UAT environments are covered too. Pricing is based on internal users rather than reporters, who are free and unlimited on every plan. Starter and Team have published monthly prices, Business is custom with yearly billing only, and every plan starts with a 15-day free trial that needs no credit card.

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How to install it

Pick the style that suits the background it will sit on.
Copy the snippet and paste it into your footer, press page or integrations page.
Nothing else is needed — the badge is a single image and requires no script on your site.