Survicate Customer Feedback Software for Surveys and User Insights
Survicate is a customer feedback platform that enables businesses to create and distribute surveys across multiple channels, analyze responses in real time, and integrate feedback data with CRM and marketing tools to improve customer experience.
- Best for
- Customer Feedback Collection
- Key capability
- Multi-Channel Survey Deployment
Save Survicate, follow its updates and vote on it — everything stays in your account.
Sign in or create a free account
What is Survicate?
Survicate is a customer feedback and survey software designed to help businesses collect, analyze, and act on user insights. It enables companies to create targeted surveys, including NPS, CSAT, and custom questionnaires, which can be embedded on websites, mobile apps, or sent via email. The platform integrates with popular CRM and marketing tools to streamline feedback-driven decision making.
Key features of Survicate
Survicate offers a comprehensive set of features including customizable survey templates, multiple survey distribution channels, real-time analytics dashboards, integration with CRM and marketing platforms, and automation capabilities to trigger surveys based on user behavior.
Multi-Channel Survey Deployment
Deploy surveys on websites, mobile apps, emails, and via links to reach customers where they are.
NPS and CSAT Surveys
Built-in templates for measuring customer loyalty and satisfaction with automated scoring.
Real-Time Analytics Dashboard
Visualize survey results instantly with charts, filters, and segmentation options.
CRM and Marketing Integrations
Connect Survicate with tools like HubSpot, Intercom, and Salesforce to automate workflows.
Survey Targeting and Triggers
Set conditions to show surveys based on user behavior, URL, or customer segments.
Pros and cons of Survicate
Pros
- Easy-to-use survey builder with customizable templates
- Multiple distribution channels including website and email
- Real-time analytics with actionable insights
- Strong integration ecosystem with CRM and marketing tools
- Flexible pricing plans including a free tier
Cons
- Advanced features require higher-tier plans
- Limited offline survey capabilities
- Some integrations may require technical setup
Key use cases for Survicate
Customer Feedback Collection
Create and distribute surveys to collect feedback directly from customers to improve products and services.
Net Promoter Score (NPS) Measurement
Measure customer loyalty and satisfaction through NPS surveys integrated into websites and apps.
User Experience Research
Gather insights on user behavior and preferences to optimize website and product experiences.
Market Research
Conduct market research surveys to understand customer needs and market trends.
Customer Support Improvement
Collect feedback after support interactions to enhance customer service quality.
How Survicate works
- 1
Sign Up
Create an account on Survicate’s website to access the survey creation dashboard.
- 2
Design Surveys
Use pre-built templates or create custom surveys tailored to your feedback goals.
- 3
Distribute Surveys
Deploy surveys via website widgets, email campaigns, or mobile app integrations.
- 4
Collect Responses
Gather real-time feedback from customers and users through multiple channels.
- 5
Analyze Data
Use Survicate’s analytics tools to interpret survey results and generate actionable insights.
Who is using Survicate
Survicate pricing
Free trial
$0 for 10 days
10-day trial before choosing a paid plan.
Growth
From $114/month
Billed annually; includes 250 survey responses and 1,000 data points per month with unlimited multichannel surveys.
Enterprise
From $569/month
Tailored solutions with dedicated support, SLAs, and advanced security features.
Pro
From $349/month
Billed monthly or annually, with a custom yearly pool of responses and a custom data points limit.
Plans and prices are as published by the vendor and can change. Check the official site before you buy. Open the pricing page (opens in a new tab)
Frequently asked questions about Survicate
Yes, Survicate offers integrations with popular CRM and marketing platforms such as HubSpot, Salesforce, and Intercom.
There is no free plan; a 10-day trial is offered.
You can create NPS, CSAT, CES, and custom surveys tailored to your business needs.
Yes, surveys can be created and distributed in multiple languages including English, Spanish, German, French, and Polish.
This tool is designed to help users accomplish its core tasks more efficiently. It is typically used by individuals or teams looking to improve productivity and workflow.
Integration support depends on the tool and its available connectors or API. Check the official documentation or integrations page to confirm what is supported.
Some tools offer a free plan or trial with limited features. Availability can vary, so confirm on the official website.
Yes, it can help with that use case depending on how you configure it and what features are available. You’ll get the best results with clear inputs and a defined goal.
Conclusion
Surveys start from pre-built templates or custom designs, then go out through website widgets, email campaigns or mobile app integrations. Display conditions can target surveys by user behavior, URL or customer segment. Responses feed a real-time dashboard with charts, filters and segmentation, and results can sync with tools such as HubSpot, Salesforce and Intercom.
Marketing teams, customer experience managers and product managers are the roles it is designed for. There is no free plan; after a 10-day trial, the Growth plan starts from $114 per month, Pro from $349 and Enterprise from $569.
Sources
Sign in to review this tool.
Sign In to ReviewNo reviews yet
Be the first to share how this tool worked for you.
Ask about pricing, limits, or how it compares — or answer someone else.
Sign In to AskNo questions yet
Have a question about using or paying for this tool? Be the first to ask.
Featured on TiorAI
Alternative Tools
Explore similar AI tools that might fit your needs
Typeform
Typeform is an online platform that enables users to create interactive, conversational forms and surveys to collect data, feedback, and leads with customizable templates and logic jumps.
SurveyMonkey
SurveyMonkey is an online survey platform that helps users create, distribute, and analyze surveys for collecting feedback, conducting market research, and measuring engagement.
Qualtrics
Qualtrics is an experience management platform that enables organizations to design surveys, collect feedback, and analyze data using AI-powered tools to improve customer, employee, product, and brand experiences.
More AI Analytics Assistant tools
Other tools in the same category, for when this one is not quite the fit.
Mouseflow
Mouseflow is a web analytics platform that records user interactions such as mouse movements, clicks, and scrolls, providing heatmaps and session replays to help optimize website user experience and conversions.
Inventory Planner
Inventory Planner is a cloud-based software that helps businesses forecast demand, optimize inventory, and automate purchase orders by analyzing sales data and trends.
Trino
Trino is an open source distributed SQL query engine designed to run fast, interactive analytic queries across large datasets from multiple heterogeneous data sources without moving data.
Presto
Presto is an open-source distributed SQL query engine designed for fast, interactive analytics on large datasets across multiple heterogeneous data sources without data movement.
Teikametrics
Teikametrics is an AI-powered platform that automates and optimizes Amazon advertising campaigns to increase sales and reduce ad spend waste for e-commerce sellers.
DataFeedWatch
DataFeedWatch is a cloud-based product feed management tool that helps e-commerce businesses optimize, customize, and distribute product feeds across multiple shopping platforms to improve ad performance and automate feed updates.
C3.ai
C3.ai is an enterprise AI platform that enables organizations to build and deploy AI applications for predictive analytics, IoT, and digital transformation across industries.
Bazaarvoice
Bazaarvoice is a platform that helps brands collect, manage, and display customer reviews, ratings, photos, videos, and Q&A content to enhance ecommerce performance and consumer trust.