Fresha Salon & Spa Booking Software with Online Scheduling Features
Fresha is salon and spa booking software sold as a monthly subscription, with online appointment scheduling, client management, payment processing and marketing tools for beauty and wellness businesses.
- Best for
- Appointment Scheduling
- Key capability
- Online Booking System
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What is Fresha?
Fresha is a comprehensive salon and spa management software designed to streamline appointment booking, point of sale, and client management for beauty and wellness businesses. It offers an intuitive online scheduling platform that connects customers with service providers, enabling seamless booking experiences and operational efficiency.
Key features of Fresha
Fresha provides online appointment scheduling, integrated payment processing, client management tools, marketing automation, and staff management features tailored for salons and spas, sold as a monthly subscription with optional add-ons.
Online Booking System
Clients can book appointments 24/7 via a customizable booking page.
Point of Sale Integration
Process payments, manage inventory, and handle refunds directly within the platform.
Client Management
Maintain detailed client profiles, appointment history, and preferences.
Automated Notifications
Send SMS and email reminders to reduce no-shows and improve client communication.
Marketing and Promotions
Create targeted campaigns and discounts to increase customer retention.
Staff Scheduling and Commission
Manage employee calendars, track commissions, and monitor performance metrics.
Pros and cons of Fresha
Pros
- User-friendly interface with easy setup
- Integrated payment processing and POS
- Comprehensive client and staff management
- Effective marketing and reminder tools
Cons
- Limited customization for some advanced features
- Transaction fees apply for payment processing
- Some premium features require additional costs
Key use cases for Fresha
Appointment Scheduling
Allows salons and spas to manage client bookings online with real-time availability.
Point of Sale Management
Supports in-store sales transactions, product inventory, and payment processing.
Client Relationship Management
Helps businesses track client history, preferences, and send automated reminders.
Marketing Automation
Enables targeted promotions, email campaigns, and customer retention strategies.
Staff Management
Facilitates staff scheduling, commission tracking, and performance analytics.
How Fresha works
- 1
Create an Account
Sign up on Fresha’s website or app to set up your salon or spa profile.
- 2
Set Up Services and Staff
Add your offered services, pricing, and staff schedules to the platform.
- 3
Enable Online Booking
Publish your booking page for clients to schedule appointments anytime.
- 4
Manage Appointments and Payments
Track bookings, process payments, and manage client information through the dashboard.
- 5
Use Marketing Tools
Send automated reminders, promotions, and gather client feedback to grow your business.
Who is using Fresha
Fresha pricing
Independent
EGP 213.95 per month
For one-person businesses: single calendar column, 20 free messages, 50 free marketing emails, email and chat support, 7 day trial.
Team
EGP 142.95 per team member monthly
For businesses with multiple team members: multiple calendar columns, 20 free messages and 50 free marketing emails per team member, phone, chat and email support, 7 day trial.
Enterprise
Custom rates
Enterprise solutions for high-volume businesses with over 20 team members.
Plans and prices are as published by the vendor and can change. Check the official site before you buy. Open the pricing page (opens in a new tab)
Frequently asked questions about Fresha
No. Fresha is a monthly subscription with no minimum commitment, with Independent and Team plans that both start with a 7 day trial.
Yes, Fresha provides a customizable online booking page accessible 24/7.
Yes, Fresha has integrated payment processing with competitive transaction fees.
Absolutely, Fresha is designed to support salons and spas of all sizes, including small and independent businesses.
It depends on your specific needs and how you plan to use the tool. The official website and documentation are the best sources for the latest details.
Some tools offer a free plan or trial with limited features. Availability can vary, so confirm on the official website.
Yes, it can help with that use case depending on how you configure it and what features are available. You’ll get the best results with clear inputs and a defined goal.
It depends on your specific needs and how you plan to use the tool. The official website and documentation are the best sources for the latest details.
Conclusion
Salon and spa owners add their services, pricing and staff schedules, then publish a booking page where clients can book appointments 24/7. Payments, inventory and refunds are handled in the built-in point of sale, and client profiles keep appointment history and preferences. Automated SMS and email reminders are meant to reduce no-shows. It is designed for salons and spas of every size, from freelance hairdressers and therapists to health and beauty chains.
Businesses can also appear on the Fresha marketplace, where a one-time fee applies to brand new clients found there and returning clients never trigger a fee. The software is a monthly subscription with no minimum commitment, and the price grows with each bookable team member. Independent covers one-person businesses, Team adds multiple calendar columns for larger teams, and both begin with a 7 day trial. High-volume businesses with over 20 team members are directed to custom Enterprise rates instead.
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