Feedbackify User Feedback Tool for Website Surveys and Customer Insights

Feedbackify is an online platform that enables businesses to create and embed customizable surveys on their websites to collect real-time user feedback and customer insights.

Best for
Collecting Website Feedback
Key capability
Customizable Surveys
Feedbackify screenshot featuring the product interface, navigation, and essential tools

What is Feedbackify?

Feedbackify is an online feedback and survey tool designed to help businesses collect, analyze, and act on customer feedback directly from their websites. It enables users to create customizable surveys that can be embedded on web pages, allowing visitors to provide their opinions, report issues, or suggest improvements. The platform focuses on simplicity and real-time data collection to improve customer experience and business decision-making.

Feedbackify screenshot featuring the product interface, navigation, and essential tools

Key features of Feedbackify

Feedbackify offers easy-to-use survey creation, customizable feedback forms, real-time reporting dashboards, and integration capabilities. It supports multiple question types and allows targeting specific website pages or visitor segments to gather relevant feedback efficiently.

Customizable Surveys

Create surveys with various question types and design options to match your brand.

Real-Time Feedback Collection

Receive immediate responses from website visitors to quickly address issues or opportunities.

Targeted Survey Deployment

Deploy surveys on specific pages or to particular visitor segments for relevant data.

Reporting and Analytics

Visualize feedback data with charts and export reports for deeper analysis.

Easy Website Integration

Embed surveys with simple code snippets without requiring technical expertise.

Pros and cons of Feedbackify

Pros

  • Easy to set up and embed surveys on websites
  • Real-time feedback collection and reporting
  • Customizable survey design to fit branding
  • Supports targeted survey deployment
  • Responsive surveys for all device types

Cons

  • Limited integrations with third-party tools
  • No mobile app for managing surveys on the go
  • Pricing can be high for large response volumes

Key use cases for Feedbackify

Collecting Website Feedback

Gather real-time feedback from website visitors to understand user experience and identify areas for improvement.

Customer Satisfaction Surveys

Create and deploy surveys to measure customer satisfaction and gather actionable insights.

Market Research

Use targeted surveys to collect data on customer preferences and market trends.

Product Feedback

Obtain detailed feedback on products or services to guide development and enhancements.

Lead Generation

Engage visitors with surveys that can also capture contact information for follow-up.

How Feedbackify works

  1. 1

    Sign Up

    Create an account on Feedbackify’s website to access the survey creation tools.

  2. 2

    Design Your Survey

    Use the intuitive interface to build custom feedback forms tailored to your needs.

  3. 3

    Embed on Website

    Add the generated survey code snippet to your website pages where you want to collect feedback.

  4. 4

    Collect Responses

    Visitors submit feedback through the embedded surveys in real time.

  5. 5

    Analyze Data

    Access dashboards and reports to review feedback and identify actionable insights.

Who is using Feedbackify

Small to medium businesses
Marketing teams
Customer experience managers
Product managers
Website owners

Feedbackify pricing

Plans and prices are as published by the vendor and can change. Check the official site before you buy. Open the pricing page (opens in a new tab)

Frequently asked questions about Feedbackify

Yes, Feedbackify allows you to customize colors, fonts, and layouts to match your website branding.

The number of surveys depends on your pricing plan, with higher tiers allowing more surveys.

Yes, surveys are responsive and work well on desktops, tablets, and smartphones.

Yes, you can export survey responses in CSV format for offline analysis.

It depends on your specific needs and how you plan to use the tool. The official website and documentation are the best sources for the latest details.

Pricing depends on the plan and included features. For the most accurate and up-to-date details, check the official pricing page.

Yes, it can help with that use case depending on how you configure it and what features are available. You’ll get the best results with clear inputs and a defined goal.

It depends on your specific needs and how you plan to use the tool. The official website and documentation are the best sources for the latest details.

Conclusion

Website feedback is the focus: businesses build custom feedback forms, add the generated survey code snippet to chosen pages, and visitors submit feedback in real time. Surveys can be deployed on specific pages or to particular visitor segments, with colors, fonts and layouts matched to the website branding. Feedback data is visualized with charts, and responses can be exported in CSV format.

Customer experience managers and product managers can use it to obtain detailed feedback on products or services. A free trial for 15 days is followed by a plan at $19/month.

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How to install it
  1. Pick the style that suits the background it will sit on.
  2. Copy the snippet and paste it into your footer, press page or integrations page.
  3. Nothing else is needed — the badge is a single image and requires no script on your site.

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