Botsify AI Chatbot Platform for Customer Support and Automation
Botsify is a white-label platform for building and reselling AI chatbots and AI agents under your own brand, with client management and platform customization for agencies.
- Best for
- Customer Support Automation
- Key capability
- Drag-and-Drop Chatbot Builder
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What is Botsify?
Botsify is a white-label AI chatbot platform that lets agencies build and resell AI chatbots and AI agents under their own brand, manage clients and customize the platform.
Key features of Botsify
Botsify offers drag-and-drop chatbot building, multi-channel deployment, AI and machine learning capabilities, human takeover options, analytics, and integrations with CRM and other tools to streamline customer communication and automate repetitive tasks.
Drag-and-Drop Chatbot Builder
Create conversational flows easily without coding knowledge.
Multi-Platform Integration
Deploy chatbots on websites, Facebook Messenger, WhatsApp, Slack, and more.
AI and Machine Learning
Leverage natural language processing to understand user intent and provide accurate responses.
Human Takeover
Seamlessly transfer conversations to human agents when needed.
Analytics Dashboard
Track chatbot performance, user interactions, and optimize accordingly.
Pros and cons of Botsify
Pros
- User-friendly drag-and-drop chatbot builder
- Supports multiple messaging platforms
- AI-powered natural language understanding
- Human agent takeover for complex queries
- Comprehensive analytics and reporting
Cons
- Pricing can be high for small businesses after trial
- Limited customization options for advanced AI models
- Some integrations require technical setup
Key use cases for Botsify
Customer Support Automation
Automate responses to common customer queries to reduce support workload and improve response times.
Lead Generation
Engage website visitors with conversational forms to capture leads automatically.
E-commerce Assistance
Provide product recommendations, order tracking, and FAQs to enhance online shopping experiences.
Education and Training
Deliver interactive learning experiences and answer student questions through chatbots.
Booking and Scheduling
Allow users to book appointments or schedule meetings via conversational interfaces.
How Botsify works
- 1
Sign Up
Create an account on Botsify’s website to access the chatbot builder.
- 2
Build Your Chatbot
Use the drag-and-drop interface to design conversation flows and add AI responses.
- 3
Integrate Channels
Connect your chatbot to platforms like Facebook Messenger, WhatsApp, or your website.
- 4
Train and Test
Train the chatbot with sample questions and test its responses before going live.
- 5
Deploy and Monitor
Launch your chatbot and monitor performance with analytics and user feedback.
Who is using Botsify
Botsify pricing
Done-for-You Agent
$149/mo or $1,490/year
Production-ready AI agent built and optimized by the Botsify team: unlimited AI agents, 30,000 credits per month (1 credit = 1 message), 60 minutes of voice calls per month, MCP, documents and web search, Messenger, SMS, Website, WhatsApp, Instagram and Telegram.
Basic
$50/month
Suitable for small businesses with essential chatbot features and limited chats.
Pro
$150/month
Advanced features, higher chat limits, and multi-channel support.
Enterprise
Custom pricing
Tailored solutions with dedicated support and unlimited chats.
Plans and prices are as published by the vendor and can change. Check the official site before you buy. Open the pricing page (opens in a new tab)
Frequently asked questions about Botsify
No, Botsify provides a drag-and-drop interface that allows you to create chatbots without any coding.
You can deploy chatbots on websites, Facebook Messenger, WhatsApp, Slack, Telegram, and via API.
There is no 14-day trial on the pricing pages; registering for a demo gives unrestricted access to all features for a limited time.
Yes, Botsify supports human takeover to allow agents to handle complex queries.
This tool is designed to help users accomplish its core tasks more efficiently. It is typically used by individuals or teams looking to improve productivity and workflow.
Pricing depends on the plan and included features. For the most accurate and up-to-date details, check the official pricing page.
Integration support depends on the tool and its available connectors or API. Check the official documentation or integrations page to confirm what is supported.
It depends on your specific needs and how you plan to use the tool. The official website and documentation are the best sources for the latest details.
Conclusion
Agencies are now the main focus: the platform lets them build AI agents and resell them under their own brand, with a custom domain, their logo on every screen and Botsify never shown to clients. An agent starts from a one-sentence brief that becomes a full production prompt, while PDFs, URLs and Google Drive files are indexed as its knowledge. Agents deploy to WhatsApp, Instagram, web chat, email and SMS and connect to tools such as HubSpot, Calendly and Stripe.
Each client gets an isolated workspace, and subscriptions, token markup, MCP calls and setup fees are billed to clients on one invoice. Businesses that do not want to build can choose the Done-for-You Agent plan, where strategy, automation and ongoing optimization are handled by the Botsify team. The white-label agency plan shows no price on its page and is sold through a booked agency demo.
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